Do we really need to do market research? Isn’t our technology so good that people will buy it anyway? If you look back at our previous blogs you’ll see our thinking on the need for market research before commercialisation and it’s a definitive YES!
But what kind of research should it be? Finding out what somebody else already knows? Or discovering something that no-one knew before? We firmly believe that carrying out primary research is what sets a project apart in terms of its future commercial potential. And by primary research we mean talking to potential stakeholders – yes, I said talking to them! This includes potential customers, collaborators and where you can, competitors too.
Don’t get me wrong, there’s a very important place for secondary research in terms of setting the scene and understanding the context but it’s finding out what someone already knows; top down consensus. It’s all very well knowing that the general widget market grew by 20% in 2010 and that it’s worth £x billion but that doesn’t tell you how your product is going to perform in the widget market, whether people are going to buy it and how much they’ll pay. It doesn’t tell you that if you’d produced it in blue rather than black then more people would have bought it – I’m being flippant but you get the gist….
Primary research is about original data gained by interaction with a relevant group of people. It’s about asking questions that are specific to a product or market and interpreting and analyzing the information against unique criteria to find out whether it’s a real innovation opportunity. It’s the best way of evaluating your market opportunity; understanding the competitive landscape; gaining an accurate understanding of critical influences and using it to shape your commercialisation strategy.